Privacy Policy Statement

Your personal information and your trust are important to us.

This policy applies to users from January 4, 2026 and will remain effective until further updates are made.

What Personal Data We Collect

We collect personal information to improve your experience, comply with legal requirements, and provide our services efficiently. The categories of data we may collect include:

  • Contact details, such as your email or phone number
  • Account login information and preferences
  • Technical data like device, browser, and IP address
  • Interaction history with our website or content
  • Feedback, comments, and responses to surveys

All data is processed lawfully and transparently under South African POPIA. We employ necessary safeguards to protect your information while you interact with our site.

How We Use Your Data

Your data enables us to respond to your requests, personalize your experience, and manage subscriptions. We also analyze trends to improve content and ensure the security of our services.

We will not sell or rent your personal information to third parties for marketing purposes. Data processing is limited to legitimate interests and compliance with applicable laws.

Your Data Rights

You can request access, correction, or deletion of your data. To exercise these rights or lodge a data privacy complaint, please contact us at the details provided below.

Right of Access

You can request a copy of your personal data held by us.

Right to Rectification

Correct inaccurate or incomplete personal information.

Right to Erasure

Ask us to delete your data from our records.

Right to Data Portability

Receive your data in a commonly used, readable format.

How We Share and Disclose Data

We only share personal data when necessary to provide our services, meet legal obligations, or partners assisting us under strict confidentiality agreements.

Analytics and service providers may process certain data to help us operate the site and analyze performance. All such disclosures comply with legal standards and safeguards.

Data Security Measures

We implement security controls, including encryption and access limits, to protect your personal data. Regular reviews are conducted to keep security practices up to date.

Despite our efforts, no digital transmission or storage method is entirely secure. Please contact us immediately if you become aware of a security concern.

Contact for Privacy Queries

To make data inquiries or exercise your rights, use the contact methods listed below.
Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27488234238
Email: content@pylenoqira.com